TAG Aviation (Booth W33) is establishing a maintenance control center (MCC) at Lisbon/Cascais Aerodrome (LPCS) next month. The MCC will streamline requests for AOG and mobile repair team (MRT) support with one 24-hour customer service phone number. TAG Aviation hopes this MCC will enhance the company’s current mobile repair team, which offers support from eight locations throughout Europe.
Franck Madignier, president of maintenance and FBO services for TAG Aviation’s subsidiary TAG Aviation Europe, explained how establishing the MCC in Portugal will improve services: “One central contact number empowers our maintenance services teams to be able to respond very speedily to our clients’ needs across the full range of maintenance service capabilities we operate, minimizing downtime, and further supporting our ongoing commitment to maximizing the efficiency of our clients’ operations.”
TAG Aviation operates MRO maintenance centers across Europe in Geneva and Sion in Switzerland; Paris and Clermont-Ferrand in France; Lisbon, Portugal; Farnborough, UK; Lomé, Togo; Hong Kong, China; and line stations in Luanda, Angola; and in Sheremetyevo, Moscow.
This month, TAG Aviation Europe celebrated the one-year anniversary of its Maltese air operator certificate and opened a new office space. The region’s first aircraft, a Challenger 605, is already operating and more aircraft will be added this year.
This new operation improves TAG Aviation’s growth in Europe. “Receiving the Maltese AOC marks a significant milestone in strengthening TAG’s foundations to pursue the growth of its managed fleet of corporate jets,” said Daniel Christe, CEO of TAG Aviation Europe. “It further enhances our ability to start operations within a very short period of time and to meet our commitment to provide the highest level of responsiveness and customer service standards.”
At ABACE earlier this year, TAG Aviation Asia (TAA), another subsidiary of TAG Aviation, opened a training facility in Hong Kong. TAA was the first business aircraft management company in the region to offer training services that include a physical Airbus A320 over-wing exit door trainer.